Processing/ Shipping

PROCESSING

Processing orders can take up to 5 business days from the day that you order before being shipped out. Once your order has processed and shipped you will receive an email with your tracking. 

We do not offer overnight shipping, however if you need an order expedited please email us at:

support@axcexx.com

SHIPPING

We offer multiple shipping methods: Fed Ex (local), USPS (PO Box), and DHL (international)

If you live outside of the US: You may be charged import duties and taxes by your local customs authority when your parcel is received into your country. Duties rates vary depending on the value of the goods, what they are made of and where they are made. Importantly, all countries have different rules regarding this so we are unable to tell you exactly what duties you may be required to pay as this is determined on import by customs officials. You will not always be required to pay duties or import tax, but it is important that you make yourself aware of the duties and thresholds that may apply in your country in case you are charged to avoid any surprises.

We are not held liable for any customs fees in your country, holding times, unclaimed parcels or incorrect shipping information provided.

If you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.